by Richard Baker (Author) Hardcover: 1072 pages ISBN-13: 978-0073526744 Was: $695.00 Advanced Financial Accounting is a comprehensive and highly illustrated presentation of the accounting and reporting principles used in a variety of business entities. The complete presentations of worksheets, schedules, and financial statements allow students to see the development of each new topic. The book's building block approach introduces...

by Andy Crowe     (Author) Hardcover: 228 pages ISBN-13: 978-0972967334 Was: $225.00     Debunking misconceptions surrounding successful project managers, this source builds upon a landmark survey of more than 800 project managers from around the world to highlight the traits that make them stand out in the minds of their teams, senior managers, customers, and stakeholders. Through in-depth interviews and discussions,...

by Robert Edenborough (Author) Paperback: 305 pages ISBN-13: 978-0749450144 Was: $250.00 Assessment centers, psychometric testing, and structured interviews are methods that are regularly used to select and recruit employees. Assessment Methods in Recruitment, Selection and Performance offers clear explanations of the principles behind these methods along with their history, practice, and implementation. It also explores how these...

by Dr. Robert W. Barner (Author) Hardcover: 256 pages ISBN-13: 978-0814408841 Was: $225.00 "The key to sustained competitive advantage in any industry is not size, image, or technology. It's talent, particularly at the leadership level. Your organization's future depends on its ability to identify, retain, and prepare a dependable "bench" - its next generation of leaders - continuously. Over the next several years, the "baby...

 by Terry Wireman  (Author) Hardcover: 228 pages ISBN-13: 978-0831131685 Was: $340.00 Provides a clear, concise benchmarking methodology Clearly explains and interprets the most current maintenance benchmarks. Contains a benchmarking database from more than 100 companies. Features current maintenance/asset management philosophies. Includes a new chapter on benchmarking theory. Offers more information on self-analysis...

by Richard D. Bucher  (Author) Paperback: 288 pages ISBN-13: 978-0131738959 Was: $350.00 This engaging, interactive book is best suited for any course that emphasizes cultural awareness and understanding, human interaction and cultural communication among diverse populations (i.e. business management, customer service, health care, human service), and the development of specific skills necessary to relate to others effectively...

 by Varina L Haney  (Author) Paperback: 384 pages ISBN-13: 978-0131145504 Was: $650.00 The Certified Professional Secretary (CPS(R)) Examination Review Series provides valuable assistance to anyone preparing for the CPS Examination. The Series focuses on key topics test-takers must know in order to pass the exam. It is the only examination preparation series produced in conjunction with the International Association of Administrative...

by Horace Brock (Author) Hardcover: 720 pages ISBN-13: 978-0072982480 Was: $595.00 "Cost Accounting" provides a practical knowledge of systems and procedures and will prepare students for many of the career opportunities available in cost accounting. The text opens by giving students an overview of the nature and purpose of cost accounting. Building on these notions, students will then learn the basic concept that cost flow matches...

by James M. Kouzes  Paperback: 368 pages ISBN-13: 978-0787964641 Was: $150.00   "Leadership is personal. It's not about the corporation, the community, or the country. It's about you. If people don't believe in the messenger, they won't believe the message. If people don't believe in you, they won't believe in what you say. And if it's about you, then it's about your beliefs, your values, your principles."-- from Credibility In...

by Francis Buttle  (Author) Paperback: 528 pages ISBN-13: 978-1856175227 Was: $495.00 This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and objectives. It also looks comprehensively at how CRM can be used throughout the customer life-cycle stages of customer acquisition,...

by Elaine K. Harris  (Author) Paperback: 192 pages ISBN-13: 978-0135109311  Was: $275.00 The market-leader, Customer Service: A Practical Approach,  goes beyond providing reasons why customer service is important to defining proven methods for creating customer service excellence. Using an organized and concise layout, it covers a wide range of knowledge and skills and offers an extensive collection of activities...

by Michael P. Todaro (Author) Paperback: 801 pages ISBN-13: 978-1408284476 Was: $595.00 Economic Development is the leading textbook in this field, providing a complete and balanced introduction to the requisite theory, the driving policy issues, and the latest research. Todaro and Smith take a policy-oriented approach, presenting economic theory in the context of critical policy debates and country-specific case studies so students see...

by Alan Griffiths (Author) Paperback: 592 pages ISBN-13: 978-0273735243 Was: $560.00 Economics for Business and Management, exams real-life business situations facing decisions makers in finance, marketing, people management and strategy, giving consideration to the recent credit crunch and its implications on these decisions. 

by Marian Burk Wood  (Author) Paperback: 328 pages ISBN-13: 978-0273725763 Was: $385.00 Essential Guide to Marketing Planning 2e takes you step-by-step through the planning process. Packed with real-life examples, up-to-date marketing ideas and a detailed sample plan, Marian Burk Wood's friendly no-nonsense approach gives you exactly what you need to succeed. It offers you practical guidance in how to research, prepare and present...

by Susan R. Patterson Esq. (Author) Paperback: 286 pages ISBN-13: 978-0929563633 Was: $525.00 Using step-by-step walkthroughs and case studies of typical ADR sessions—negotiation, mediation, arbitration—this book provides readers with a broad understanding of ADR, along with important background information, historical perspectives and “tricks of the trade” in this fast-growing field. It covers each ADR...

by Thomas W Zimmerer (Author) Paperback: 744 pages ISBN-13: 978-0132294386 Was: $595.00 This fifth edition of the popular book introduces you to the processes of new venture creation and the critical knowledge needed to manage your business once it is formed. With the help of this book, readers can follow their dreams of becoming successful entrepreneurs. Topics include: the challenges of entrepreneurship, building a business plan, marketing...

by John R. Boatright (Author) Paperback: 450 pages ISBN-13: 978-0131947214 Was: $395.00 This comprehensive and balanced book gives a thorough treatment of the most prominent issues of business ethics and the major positions and arguments on these issues. An abundance of case studies help illustrate topics such as: whistle-blowing, discrimination and affirmative action, occupational health and safety, ethics in finance, and ethics...

by Kaye Thorne  (Author) Paperback: 242 pages ISBN-13: 978-0749450083 Was: $280.00 The role of trainer has evolved in recent years to include internal consultant, learning adviser, facilitator of learning, e-learning designer and workplace coach, and as a result there is now a need for professional trainers to be able to identify their contribution to organizational performance. Now in its fourth edition, Everything You Ever Needed to...

by Courtland L. Bovee (Author) Paperback: 792 pages ISBN-13: 978-0131870475 Was: $595.00 KEY BENEFIT: With its real-life examples and cases, and its lively, conversational writing style, Bovee/Thill/Mescon brings concepts to life and prepares students for obtaining and pursuing satisfying business careers. KEY TOPICS: Bovee/Thill/Mescon weaves a four-part pedagogical tool through out each chapter.  It starts withOrient,...

by H. Eugene Baker III (Author) Paperback: 224 pages ISBN-13: 978-0324360103 Was: $480.00 This supplemental text of exercises is designed for the Organization Theory course found in the Management department. It is sometimes also offered in public administration and graduate-level education programs.